Return Policy

Return Policy

Quality Assurance and Integrity in Every Purchase

At GlobalIndianMart, we are dedicated to delivering authentic and top-quality Indian products to our esteemed customers. To uphold the highest standards of hygiene, product integrity, and customer satisfaction, we typically do not accept returns. We prioritize providing accurate product descriptions and ensuring that customers have all the necessary information to make well-informed purchasing decisions.

1. Damaged Products:
In the unlikely event that your items arrive damaged during transit, please provide valid proof within 1 day of delivery. We may request video proof while opening the package to assess the situation. Based on our discretion and assessment, we may offer a replacement or refund.

2. Non-Damaged Returns:
Returns for non-damaged products are generally not accepted. However, if you believe there has been an error with your order or if you are unsatisfied with your purchase, please contact us within 1 day of delivery. Our customer care team will evaluate your situation and provide assistance accordingly.

3. Time Limit:
For issues related to damaged products or order discrepancies, please contact us within 1 day of delivery. We may request video proof while opening the package to assess the situation.

4. Exceptions:
Returns are not accepted for bottle items, used items, products with opened/damaged seals, or any products that fail to meet our quality standards. Should you have concerns about your order, please reach out to us, and we will evaluate your situation on a case-by-case basis.

5. Abuse of Return Policy:
We uphold the integrity of our policies and reserve the right to refuse service and permanently ban buyers who attempt to abuse the return process or make false claims.

For international orders outside the USA, such as Canada, UK, Australia, refunds will be handled on a case-by-case basis. In the rare event of an error on our part, we will assess the specific details of the issue and may offer a resolution based on our discretion.

At GlobalIndianMart, our commitment lies in providing authentic Indian products and ensuring customer satisfaction. While returns are generally not accepted, we strive to address any concerns or issues you may encounter with your order. Shop with confidence, knowing that we prioritize quality, integrity, and customer satisfaction in every transaction.

GlobalIndianMart - Your Trusted Partner for Authentic Indian Products in the USA, dedicated to upholding quality and integrity in every purchase.